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Getting Started

What is SalonBill? A quick tour of the modules
Log in to SalonBill and switch outlets
Find your way around SalonBill
Install SalonBill as an app and refresh it
User roles explained – Owner, Co-owner, Manager and more
Read your Home Dashboard

Billing & Invoices

Create a service bill
Split a bill between payment modes
Give a discount and understand discount limits
Apply a promo coupon, prepaid coupon or spin reward
Sell retail products with Product Billing
View, edit and delete invoices
Send an invoice on WhatsApp or print it
Make a complimentary (free) bill
Charge GST on bills
Collect pending outstanding payments
Correct a wrong payment mode

Job Cards & Appointments

Create a job card for a customer visit
Job card statuses and the Job Cards directory
Bill a job card
Book an appointment
Use the Staff Turn Board (clockwise turns)

Customers & Loyalty

Find and use customer profiles
Add, import and export customers
Customer wallet and WhatsApp balance summary
Set up and use loyalty points
Track enquiries with Client Queries
Collect and read customer feedback

Memberships, Packages & Coupons

Create membership plans and sell a membership
Pay a bill from the membership wallet
Sell and manage advance packages
Sell a service package (fixed sittings)
Sell and use prepaid coupons (vouchers)
Delete a prepaid coupon sale
Create and bill service combos

Offers, Spin & Win & Marketing

Create and apply Current Offers
Send an offer link on WhatsApp
Set up the Spin & Win wheel
Send a customer their Spin & Win link
Apply a Spin & Win reward on a bill
Send WhatsApp marketing campaigns

Staff & Team

Add, edit and remove staff members
Set staff permissions by role
Staff attendance with GPS punch in and out
See where your staff are with the Live Tracker
Track staff performance
Set up and pay staff incentives
Send staff their daily WhatsApp report
Share a staff member's personal report link
Switch to a Manager or Accountant account

Reports & Finance

Read the Management Report and export it to Excel
See trends with Business Analytics and charts
Open, close and reconcile the cash drawer
Track salon expenses
Check who did what in Activity Feed and Audit Trail

Settings & WhatsApp

Settings overview and settings search
Connect your outlet's WhatsApp number
Edit your WhatsApp message templates
Customise your invoice template
Set up your services, categories and products

Troubleshooting

WhatsApp messages are not sending
Discount is blocked on a bill
Coupon or Spin & Win reward is not applying
I cannot log in to SalonBill
The app is not updating or shows old data
Staff are not getting the daily WhatsApp report
Job card counts look wrong
A bill will not save

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Salon billing, memberships, staff and WhatsApp — in one app.

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© 2026 SalonBill. Screenshots use demo data.